FAQs

Who are Energy Wise Brand?

Energy Wise is a fast‑growing energy‑savings brand that launched in 2017, with a mission to help homeowners reduce their energy bills through simple, effective products like the Energy Wise™ Attic Insulation Tent. Since it's founding, the company has grown rapidly - generating over $2 million in sales! You can shop for their full product range on their energywisebrand.com, they’re also available on Amazon, Walmart, Lowe’s Home Improvement, and eBay.

What types of products do Energy Wise Brand offer?

Energy Wise Brand specializes in innovative home insulation solutions designed to enhance energy efficiency and comfort. Our flagship product, the Energy Wise Attic Tent, effectively eliminates drafts & reflects radiant heat, contributing to a more comfortable living environment & reducing total energy expenditure.

How does the Energy Wise Attic Tent improve energy efficiency?

The Energy Wise Attic Tent is engineered to create a thermal barrier that prevents air leaks and heat loss. By sealing off the attic access, it can reduce energy consumption by up to 30%, leading to significant savings on energy bills over time.

Is the installation of your products complicated?

Our products are designed for easy installation, allowing homeowners to set them up without professional assistance. Detailed instructions are provided with each product to ensure a seamless installation process.

What is your return policy?

We offer a 30-day ‘no questions asked’ return policy. If you change your mind within this period, you can return your unused item in its original condition for a full refund. Please note that certain conditions apply, such as the requirement for proof of purchase, please email: sales@energywisebrand.com or use our chat to get started.

Do you offer international shipping?

Currently, we only provide domestic shipping within the United States. However, we are actively exploring options for international shipping and will notify customers via our mailing program once this service becomes available.

How can I contact customer support?

For any inquiries or assistance, you can reach our customer support team via email: sales@energywisebrand.com. Additionally, we offer an online chat feature on our website for immediate assistance.

What should I do if my product is defective?

If you receive a defective or damaged product, please contact us immediately. We will facilitate an exchange for the same item or provide further instructions on how to proceed with your request, please email: sales@energywisebrand.com or use our chat to get started.

How long does shipping take?

We now proudly ship worldwide!

If you have any questions about shipping or anything else, please use our online chat or the contact us page, Alternatively you email us at sales@energywisebrand.com.

What are the shipping options?:

Free standard (USA) - 2-3 Business days

Free International - 6-12 Business days

* This does not include order processing time of 1-2 business days, this will depend on how busy our warehouse is at the time of order.

Where are you located?

We currently don't have any physical customer stores, but you can purchase our products on our website, via Amazon, Lowe's, Walmart or Ebay.